Here’s a familiar set of directions; Lather, rinse, repeat. (Do you repeat? Is it necessary, or a clever way to get you to buy more shampoo?)
If I could be the one to place directions on the side of most PCs, they’d say: “BEFORE CALLING CUSTOMER SUPPORT OR A TECH: Clear your cache (temporary Internet files) and cookies, reboot and see if that solves the problem.”
I bet, half the time at least, it does.
It feels like a temporary Band-Aid of a fix, and sometimes, it is. But I believe these boxes we depend on so much sometimes just need the digital equivalent of clearing one’s throat.
I wonder how much dough the Geek Squads of the world make for “fixing” problems that boil down to trying these simple steps. Sure, things can get hideously messed up tech-wise, but it never hurts to do these simple steps first. (You might have to remember some passwords, even if you don’t tell Internet Explorer, for example, to delete them – but that’s a small price to pay to, in my most recent case, stop your hard drive from thrashing.)
There. I feel better. 😉
Leave it to Barney 
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